Privacy Policy
Last updated: 9/29/26
At Same Day Glass Repair ("we", "our", "us"), respecting your privacy and protecting your personal data is fundamental to how we operate. This Privacy Policy explains how we collect, use, and safeguard personal information when you visit our website or submit an inquiry for our services.
1. Information We Collect
We collect personal details that you voluntarily provide when submitting a quote request or contacting us by phone or email, including your full name, phone number, email address, property address, and details regarding your service request.
2. How We Use Your Information
We use your information strictly to process your quote request, schedule on-site inspections, communicate project status, provide customer support, and perform requested services. We do not sell or rent your personal information to third-party marketers.
3. SMS / Text Messaging Data Use & Consent
By providing your phone number and checking the SMS opt-in consent box in our website chat widget, you expressly consent to receive SMS / text messages from Same Day Glass Repair at the mobile number you provided. Message frequency varies. These messages may include appointment reminders, estimate follow-ups, service updates, scheduling confirmations, and promotional offers such as discounts and special offers related to your inquiry or our services.
You may opt out of SMS / text messaging at any time by replying "STOP" to any message you receive from us. After opting out, you will no longer receive SMS messages from us unless you separately provide consent to receive messages again. Message and data rates may apply according to your mobile carrier plan. We do not share your SMS consent or mobile data with third parties for marketing purposes.
We retain SMS / messaging data only for as long as reasonably necessary to provide our services and to comply with applicable legal or record-keeping obligations.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support of services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. Data Protection & Storage
We implement reasonable technical and organizational security measures to protect your information against unauthorized access, loss, or misuse.
5. Contact Us
If you have any questions regarding this Privacy Policy, please contact us at samedayrepair100@gmail.com or call (773) 840-4129.